Welcome to Mini Moments! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully and contact us if you have any questions.

ORDERING & SHIPPING

Order Processing

Once your order has been placed and payment processed, we immediately begin preparing it for dispatch. There is a limited window for amending order details, such as delivery address changes, and we encourage you to contact us as soon as possible if you need assistance. Once the order is shipped, we are unable to make any further changes.

Shipping Times

Shipping times are estimates only and are subject to change. If your order is urgent, please select Priority Shipping at checkout. Mini Moments cannot be held responsible for delays due to circumstances beyond our control, including postal service disruptions or customs delays for international orders.

Incorrect Delivery Information

Please ensure all delivery information is accurate at checkout. We cannot be held responsible for incorrect addresses entered at checkout. If items are returned to us due to incorrect addresses or refused deliveries, we will refund the order amount less the shipping cost.

PRODUCT INFORMATION

Product Colours

Please note that colours may vary slightly from images on our website. Differences in screen displays and material batches may cause minor variations. If you have any questions regarding specific product colours, please get in touch with our team.

Faulty Products

If you receive a faulty product, please email us at info@minimomentsscotland.co.uk with details of the issue. We will assess the fault and, where appropriate, send a replacement item.

Warranty

We offer a manufacturer’s warranty on most products. Please review our Product Care page for guidance on maintaining your items, as improper care (e.g., exposure to harsh chemicals or prolonged sunlight) may void the warranty.

Sale & Outlet Items

Items purchased on sale or from our outlet are not eligible for refunds. Instead, a credit note will be issued. Please ensure you review product descriptions carefully before purchasing sale items.

DISCOUNT CODES

From time to time, we may provide discount codes to our customers. By using a discount code, you agree to the following terms:

• Discount codes are valid only on full-price products unless otherwise stated.

• Codes cannot be combined with any other offers.

• Unless specified, discount codes are one-time use per customer.

• Certain products, including items dispatched directly from suppliers, may be excluded from discount codes.

• Mini Moments reserves the right to rescind any discount code at our discretion.

SOCIAL MEDIA POLICY

Image Usage & Consent

By tagging Mini Moments (@minimoments.scotland) in your social media posts, you grant us permission to use your images across our social media channels, website, and marketing materials. If we plan to repost your content, a member of our team will contact you to review these terms and give you the option to decline.

Attribution

Any reposted content will be credited to the original poster’s account where possible. If you have not tagged us but would like to share your images for potential use, please email them to info@minimomentsscotland.co.uk. We will reach out to request explicit permission before using any untagged images.

Image Removal

If you wish for an image to be removed from our platforms, please email info@minimomentsscotland.co.uk with a copy of the image and the platforms from which you would like it removed. We will address your request promptly.

RETURNS & REFUNDS

We want you to be completely satisfied with your purchase. If for any reason you are not, please refer to our Returns Policy for details on how to return your items. Please note that items must be returned within 30 days of purchase and in their original packaging.

LIABILITY & DISCLAIMER

Mini Moments strives to provide accurate and up-to-date information on our website. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our products or services for any purpose.

CONTACT US

If you have any questions regarding these Terms & Conditions or require assistance with an order, please contact us:

Email: info@minimomentsscotland.co.uk

Address: 114 Drymen Rd, Bearsden, Glasgow G61 3RA